Customer Service Representative - State Farm Agent Team Member Erlanger, KY

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Erlanger, KY
ROLE DESCRIPTION:
Successful State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative. We seek an energetic professional interested in helping to service and grow our customer base. You will service State Farm Insurance products over the phone and in-person.

 Grow your career as you help your community. As an attentive, sociable, and customer-focused professional, we are eager to have you on our team.  You will be provided all resources, trainings, and leads necessary to succeed in our team-based environment.
 
  PAY: $30,000-40,000
 
RESPONSIBILITIES:
  • Provide prompt, accurate, and friendly customer service.
  • Establish customer relationships and find the best State Farm product to help our customers.
  • Assist customers with billing inquiries.
  • Help customers with policy coverage changes and other required needs. 
QUALIFICATIONS:
  • Driven to be Successful
  • Coachable & Adaptable
  • Problem Solving Skills
  • Persistence & Proactiveness
  • Great Verbal & Written Communication
  • Ability to Efficiently Use a Computer and Computer Software
BENEFITS:
  • Medical, Visions, and Dental Insurance
  • Paid Time Off
  • Monday-Friday 9am-5pm
  • Paid Training

  COMMONS QUESTIONS:
  • Do I have to get licensed? We hire qualified candidates unlicensed.  All training materials and exam fees are covered and no cost to you.  You'll be provided guidance and time in-office to study.  
  • I’ve never worked in insurance. That’s perfectly ok!   On the job insurance and product training are provided.  
Compensation: $30,000.00 - $40,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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